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Chriswell

For referral partners

A clearer path from referral to care.

Chriswell works with hospitals, rehabilitation centers, physicians, social workers, case managers, support coordinators, and community partners to help individuals and families move toward the appropriate support at home.

For urgent or time-sensitive discharge coordination, please call rather than relying only on the online form.

Who we work with

Built for the professionals who coordinate care

  • Hospitals and health systems
  • Rehabilitation and skilled nursing facilities
  • Physicians and medical practices
  • Social workers and case managers
  • NJ DDD support coordinators
  • Senior communities
  • Care managers and elder-care professionals
  • Community and faith organizations

Families may also contact Chriswell directly. Professional referrals receive a dedicated pathway for coordinated review and follow-up.

When to refer

Situations we're prepared to support

Returning home from a hospital or rehabilitation stay

For individuals who may need short-term transitional support, personal assistance, nursing coordination, or a longer-term care plan after discharge.

Increasing difficulty at home

For older adults or individuals who are having greater difficulty with daily routines, mobility, personal care, supervision, or remaining safely at home.

Family caregiver strain

For families who need respite, additional support, or a more dependable care arrangement.

Dementia or memory-related support

For individuals whose changing cognitive needs require structure, supervision, personal care, and family support.

NJ DDD services

For eligible adults and families seeking approved community-based supports through New Jersey's developmental-disability system.

Skilled or nurse-guided needs

For situations requiring clinical review, nursing oversight, or coordination with an existing care plan.

Uncertain next step

For families and professionals who know support is needed but are not yet sure which Chriswell service may be appropriate.

Service acceptance depends on clinical appropriateness, staffing, location, payer or program requirements, and current availability.

What happens next

A transparent path after you refer

  1. Referral received

    We review the information submitted and identify any immediate questions or missing details.

  2. Initial professional contact

    A Chriswell team member contacts the referring professional when clarification or coordination is needed.

  3. Family or responsible-party outreach

    With the appropriate authorization, Chriswell contacts the individual, family, or responsible party to explain the next step.

  4. Assessment and service determination

    The appropriate Chriswell professional reviews needs, service fit, location, availability, and required documentation.

  5. Care coordination

    If Chriswell can accept the referral, the team coordinates assessment, scheduling, caregiver matching, and relevant follow-up.

When Chriswell cannot accept a referral, the team communicates that clearly rather than leaving the referring professional or family without an answer.

How we communicate

You won't be left wondering

Acknowledgment

We confirm that the referral has reached the appropriate team.

Clear next steps

We explain what information or documentation is still needed.

Responsible family outreach

We contact the family or responsible party using the information and authorization provided.

Closed-loop communication

When appropriate and authorized, we update the referring professional on referral status, assessment progress, and whether care can begin.

Communication is limited to information that Chriswell is authorized and permitted to share.

Questions

Referral questions, answered

Hospital discharge planners, case managers, social workers, physicians and medical practices, rehabilitation and skilled nursing facilities, senior communities, care managers, elder-law professionals, NJ DDD support coordinators, and community or faith organizations. Families may also contact Chriswell directly.

Ready to refer, or want to talk it through first?

Submit a professional referral online, or call the referral team directly for urgent or time-sensitive discharge coordination.